For your first visit to Coastal Calm Massage, you’ll be welcomed into a warm, tranquil environment. We’ll begin with a brief consultation to discuss your needs, any areas of discomfort, and complete a consent form if you haven’t already done so online. Your session will be tailored to address your specific concerns, whether you’re seeking relaxation, pain relief, or stress reduction, with special attention given to any targeted areas.

I’ll guide you on what to wear during your massage, and you’ll have complete privacy to settle comfortably onto the massage table. For your comfort, I use soft, large towels and blankets, and the room will be kept cosy with a heated blanket on the table. Relaxing music will be playing, but feel free to let me know if you have any preferences.

Throughout the massage, you’re welcome to share your preferences for pressure and focus areas. Alternatively, you can simply relax and let go, allowing yourself to drift into deep relaxation.

After the treatment, you’ll have privacy to change at your own pace. We’ll then discuss aftercare recommendations for the rest of the day, and I’d love to hear any feedback you may have. If desired, we can also talk about a treatment plan and schedule your next appointment, though there’s absolutely no pressure to do so.

My goal is to ensure you feel completely cared for, relaxed, and rejuvenated, leaving you with a renewed sense of well-being.

Yes, appointments outside of scheduled working hours can be arranged. Please contact me directly to discuss and make the necessary arrangements.

For now, your massage will take place in the comfort of my home, in a serene and private living room that I’ve thoughtfully designed to offer a peaceful, inviting atmosphere. As a non-smoking family with two dogs, I want to ensure your comfort, so the dogs will be kept in a separate room during your session. However, if you have a dog allergy, please note that, unfortunately, we cannot accommodate you in my home at this time.

I’m also thrilled to share that I have exciting plans in progress for a bespoke treatment room in a private garden studio, which I anticipate will be ready by Summer 2026. This new space will provide a truly luxurious and tranquil environment, nestled in my beautiful garden, designed to elevate your massage experience even further. I can't wait to welcome you there soon!

We’re fortunate to have ample off-street parking available on our driveway. Since we live on a private road, you can rest assured that your vehicle or bike will be completely safe and secure during your visit.

Yes, but by appointment only, so please contact me to discuss.

To ensure you have ample time for discussion and changing, I recommend arriving 15 minutes before your appointment and allowing 15 minutes after for a relaxed transition. This will give us time to prepare and conclude your session comfortably.

I hold a Level 3 Diploma in Massage Therapy, which I earned through the highly regarded Next Wave Massage Training Academy.

I also hold a Level 3 VCTC Qualification for Facial Treatments, again, this was attained through a very highly regarded Training Establishment.

I am fully accredited and insured, ensuring you receive the highest standard of care and professionalism.

Please note that any appointment cancelled within 48 hours of the scheduled time will incur the full charge, and no refund will be given. However, I understand that unexpected events can arise, so please reach out if this happens. As long as the cancellation is made more than 24 hours in advance, I will do my best to reschedule your appointment.

You are welcome to wear whatever feels most comfortable for you. During the consultation, I will provide guidance on what to wear for during your massage, which is typically underwear for comfort and privacy. Throughout the session, you will be carefully draped with soft towels to ensure your comfort andprivacy.

Please let me know at the time of booking if you have any allergies or preferences, such as to scents, oils, or music. I’ll do my best to accommodate your needs and ensure a comfortable and enjoyable experience.

Yes, I offer gift vouchers for all services, which make the perfect gift for loved ones. Contact me for more details on purchasing and availability. Alternatively, go to the Book button and you can select the gift voucher option.

I understand that things can come up. If you need to cancel or reschedule, please provide at least 48 hours’ notice. Cancellations within 48 hours of your appointment will incur a full charge. If life circumstances require changes within 48 hours, I will do my best to accommodate and reschedule.

Yes, I offer therapeutic treatments designed to assist with pain relief, injury recovery, and managing health conditions. During your consultation, we’ll discuss any health concerns you have, and I will tailor the treatment to meet your needs. If you’re unsure whether massage is suitable for you, I can provide advice or recommend that you check with your healthcare provider beforehand.

You can easily book an appointment through my website, by phone, or via email. If you're booking a mobile massage, please let me know in advance so that I can allocate appropriate travel time and plan your treatment accordingly.

Yes. Pregnancy massage is safe when carried out by a trained therapist using appropriate techniques and positioning. All treatments are tailored to your stage of pregnancy and individual needs, with comfort and safety always a priority.

Yes. Pregnancy massage can help relieve muscle tension, ease aches and pains, support circulation and may help reduce swelling in the legs and feet.

Hot stone massage may not be suitable for people with certain medical conditions. A consultation will be carried out before your treatment to ensure it is appropriate and safe for you. Alternatively, please contact me direct so we can discuss in advance.